Terms & Conditions
PANELS STORE

Terms and Conditions of Use

Purpose and Acceptance

This document sets forth the terms and conditions of use (hereinafter, the \"Terms and Conditions\") governing access to and use of the PANELS Store website (hereinafter, the \"Platform\"), through which users may register as publishers to upload comics in CBR, CBZ, PDF, or EPUB format, or as readers to download or store such comics in their digital library. By accessing or using the Platform, the user agrees to comply with these Terms and Conditions.

PANELS Store is a platform committed to the world of comics and digital publishing, aimed at facilitating the publication and distribution of comics in digital format, providing publishers with a space to share their work, and enabling readers to access a wide variety of works. We actively contribute to the dissemination of comic culture and support the legal and simple accessibility of such content.

The PANELS STORE website and app are owned by Produkt Software Engineering S.L.

Tax ID (C.I.F.): B87760815

Address: C\/ Cervantes, 40 - Ático D, Las Rozas de Madrid, Madrid (28231)

2. User Registration

2.1. The Platform allows for two types of users:

a) Publishers: individuals or entities who create and upload content in CBR, CBZ, PDF, or EPUB format, whether of their own authorship or on behalf of third parties, provided they have the proper authorization or the necessary rights for its distribution.

b) Readers: individuals who access the content published by the publishers, either to download it or to store it in their digital library within the Platform.

2.2. Users must provide truthful and up-to-date information to register on the Platform. The user is solely responsible for account management.

2.3. The Platform reserves the right to suspend or cancel accounts in the event of non-compliance with these Terms and Conditions.

2.4. Age and Content Compliance

By registering, users agree not to upload, distribute, or purchase any content that violates the Content Standards set forth in Section 3A of these Terms and Conditions.

3. Rights and Responsibilities of Publishers

3.1. Publishers warrant that they hold the intellectual property rights over the comics they upload to the Platform or that they have obtained proper authorization from the rights holders for their distribution.

3.2. By uploading content, publishers grant the Platform a non-exclusive, revocable, worldwide license to store, display, and allow registered readers to download their comics.

3.3. Publishers are responsible for the content they publish and guarantee that it does not infringe upon intellectual property rights, image rights, or other rights of third parties.Likewise, content that induces, incites, or promotes actions, attitudes, or ideas that are discriminatory based on sex, race, religion, beliefs, age, or status will not be accepted. Nor will any content be allowed that is contrary to the right to honor, personal and family privacy, or the image rights of individuals. Publishers must also ensure that the content they upload complies with the Content Standards set forth in Section 3A. The Platform reserves the right to review, restrict, or remove material that does not meet those standards.

3.4. The Platform disclaims any responsibility for how readers use downloaded content.

3.5. The Platform reserves the right to remove content that infringes third-party intellectual property rights, that has been reported as such, or that is contrary to the provisions outlined in Clause 3.3.

3.6. The Platform may, without prior notice, temporarily suspend access to a comic or collection while verifying a copyright or content legality claim, ensuring an appropriate review process to determine the legitimacy of the complaint.

3.7. Publishers are free to set the price of each comic or collection they upload to the Platform.

3.8. The Platform will apply a commission percentage on each transaction made from comic sales. This percentage will be communicated to publishers in advance.

3.9. Payments will be processed through the STRIPE platform, which enables payment via various platforms and credit cards.

3.10. Publishers may also upload free-to-access content. This does not imply that such content is in the public domain, nor does it imply any waiver of their intellectual property rights, where applicable.

3.11. The availability of comics in a user's library will not depend on their continued presence on the Platform. If a publisher deletes a comic from the Platform, it will remain available in the library of any user who has previously downloaded it.

3A. Content Standards and Restrictions

3A.1. Purpose

To protect readers, creators, and the integrity of the Platform, all content offered through the Platform must comply with the following standards. These rules apply to comics, descriptions, covers, previews, and any other associated material.

3A.2. Permitted Mature Content

The Platform allows comics intended for mature audiences, including works that contain strong language, intense or graphic violence, adult themes, psychological or horror elements, or non-sexual nudity when contextually justified. Such material may be rated "18+ (Mature)" on the Platform, provided it is not sexually explicit or pornographic.

3A.3. Prohibited Content

The following categories of content are not permitted on the Platform under any circumstances:

a) **Sexually explicit or pornographic material**, including but not limited to depictions of sexual acts, visible genitals, masturbation, ejaculation, or any content primarily intended for sexual gratification.

b) **Fetish or erotic material**, including sexualized depictions of non-consensual acts, incest, bestiality, or the sexualization of minors (real or fictional).

c) **Sexual or adult services**, including escorting, camming, sexual chat, or solicitation of sexual encounters.

d) **Obscene or extreme content**, such as material combining sexual acts with violence, or other content produced to shock, humiliate, or degrade for erotic effect.

e) Any attempt to **circumvent** these restrictions, including linking to or advertising external sites that sell or host such prohibited material.

3A.4. Classification and Ratings

Publishers must accurately complete the Platform's age-rating questionnaire and truthfully represent the nature of their work. The Platform may re-classify or restrict visibility of comics when ratings are incomplete, inaccurate, or misleading.

3A.5. Enforcement

The Platform may, at its discretion and without prior notice, (i) remove or restrict access to content; (ii) suspend or terminate accounts; and (iii) withhold payouts associated with material found in violation of this Section. The Platform shall not be liable for losses resulting from such actions.

3A.6. Appeals

Publishers may request a review of any moderation or removal decision by contacting **publish@panels.app**. The Platform will review appeals in good faith but is not obligated to reinstate content or accounts.

3A.7. Updates

The Platform may update these standards at any time to reflect operational, legal, or compliance requirements. Continued use of the Platform after such updates constitutes acceptance of the revised standards.

4. Rights and Responsibilities of Readers

4.1. Readers may download or store comics in their digital library within the Platform for personal use.

4.2. It is not permitted to distribute, modify, or commercialize the content without the express authorization of the rights holder.

4.3. Improper use of the content may result in the suspension or cancellation of the user's account.

4.4. The availability of comics in the user’s library does not depend on their continued presence on the Platform. If a publisher deletes a comic from the Platform, it will remain in the library of any user who has previously downloaded it.

5. Intellectual Property

5.1. All intellectual property rights over the comics belong to their respective rights holders.

5.2. Publishers warrant that they have the licenses, authorizations, or necessary rights to distribute the comics on the Platform.

5.3. The Platform provides a reporting channel for legitimate copyright holders to file claims regarding the unlawful use of works to which they hold rights. Such claims will be reviewed and, if the infringement is verified, the content will be removed from the Platform.

5.4. The Platform reserves the right to remove any content reported for intellectual property infringement within a maximum of 15 days from receipt of the claim.

5.5. The Platform does not use any Digital Rights Management (DRM) systems or similar mechanisms to restrict access to, storage of, or distribution of comics downloaded by readers.

6. Refunds and Payment Policies

6.1. Payments made on the Platform are non-refundable, except in cases of defective or inaccessible content, which will be reviewed on an individual basis.

6.2. The Platform reserves the right to withhold payments in the event of suspected fraud or misuse.

6.3. Compliance Holds

The Platform may delay or withhold payments if there is reasonable suspicion that a Publisher's content or activity violates Section 3A (Content Standards and Restrictions) or applicable law.

7. Liability and Disclaimer of Warranties

7.1. The Platform acts as an intermediary and is not responsible for the accuracy, quality, or legality of the content uploaded by publishers.

7.2. The Platform does not guarantee uninterrupted service availability and is not liable for technical failures, hacking, or other events that may affect access to content.

7.3. Enforcement Actions

The Platform may take any actions it deems necessary to enforce these Terms, including those under Section 3A. Such actions may include removal of content, suspension of accounts, or cooperation with competent authorities where required.

8. Account Closure and Data Deletion

8.1. The Platform may close accounts that have been inactive for a period exceeding 12 months.

8.2. In the event of account closure, personal data will be deleted per applicable data protection regulations.

9. Privacy Policy and Data Protection

9.1. This statement informs visitors and users of panelsstore.app (hereinafter, the Platform) of the policy our company follows regarding the processing of data collected through this Platform. Our privacy policy aims to fully comply with current legislation on personal data protection. If you have any questions regarding confidentiality or the processing of your data, or if you wish to exercise any of your legally granted rights to information, objection, rectification, or erasure (or any other right you believe may apply to you), you may contact:Produkt Software Engineering S.L.

Phone: +34 623022083

Email: info@panels.app

All in compliance with Article 11 of Organic Law 3\/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, as well as Articles 12 to 14 of Regulation (EU) 2016\/679 of the European Parliament and of the Council, of April 27, 2016 (hereinafter GDPR).

9.2. Purpose of the data collected and consent to processing

Pursuant to Article 14 of the GDPR, users are informed that through contact or subscription forms, data are collected and stored in a file, exclusively for the following
purposes:
• Service and operational communications: to send essential information related to the operation of the Platform, such as onboarding details, updates on uploaded content, notifications about account status, payment or technical issues, or launch-related updates. These communications are necessary to provide the service and are not considered marketing. For this reason, they will be sent to all registered users and cannot be opted out of while maintaining an active account.
• Marketing communications: to send optional electronic communications such as newsletters, blog updates, commercial offers, promotions, or other information that PANELS STORE considers to be of interest. These communications will only be sent if the user has provided explicit consent, and the user may withdraw such consent at any time.

Fields marked as mandatory in registration forms are essential to fulfill the stated purposes. Data may also be used to meet users' specific requests.

Only the data owner will have access to their data, and under no circumstances will such data be transferred, shared, sold, or otherwise disclosed to any third party.

Acceptance of the privacy policy via the established procedure shall be understood for all purposes as the granting of UNEQUIVOCAL CONSENT—in accordance with Article 6 of Organic Law 3/2018, of December 5—by the user for the processing of their personal data under the terms set forth in this document, as well as for any international data transfer that may occur solely due to the physical location of the service providers or data processors' infrastructure.

9.3. Compliance with applicable regulations

The Platform complies with the provisions of Organic Law 3\/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, as well as with Regulation (EU) 2016\/679 (GDPR – General Data Protection Regulation) and all other applicable laws and regulations in force at any given time, ensuring proper use and processing of users’ personal data.

Furthermore, the Platform complies with Law 34\/2002 of July 11, on Information Society Services and Electronic Commerce, and will request the USER's consent to process their email address for commercial purposes when necessary.

In accordance with the aforementioned Organic Law 3\/2018 and the GDPR, users are informed that the data provided, along with any data derived from their browsing activity, may be stored in the Platform’s files and processed for the purpose of responding to requests and maintaining the relationship established through any forms submitted.

Additionally, the user consents to their data being used to provide information, by any means including email, about products and services offered by the Platform.

If the user does not authorize the use of their data for the purposes outlined above, they may exercise their right to object as described in the \"ARCOP Rights\" section below, in accordance with Articles 12 et seq. of Organic Law 3\/2018.

9.4. Security measures

PANELS STORE informs you that it has implemented the necessary technical and organizational security measures to guarantee the protection of your personal data and to prevent alteration, loss, unauthorized access, or processing, taking into account the state of technology, the nature of the data, and the risks to which they are exposed, whether from human action or natural or physical causes. This is in accordance with Articles 28 and following of Organic Law 3\/2018 and Article 32 of the GDPR.

Additionally, PANELS STORE has adopted further measures to strengthen confidentiality and data integrity within its organization, maintaining ongoing monitoring, control, and evaluation of its processes to ensure respect for data privacy.

9.5. ARCOP Rights: Access, Rectification, Cancellation, Objection, and PortabilityIndividuals who have provided their data through the Platform may contact the Platform’s data controller to freely exercise their rights of access, rectification, cancellation, objection, and portability of the data held, in accordance with Articles 12 et seq. of Organic Law 3\/2018.

The fastest and easiest method is to access your user account directly to update or delete your data. Any information required to be retained by legal or contractual obligation will be blocked and used only for such purposes instead of being deleted.

The data subject may exercise their rights by sending a written communication to PANELS STORE, with the subject \"Data Protection\", clearly stating their identification details and the reason for their request, to the following address: PANELS STORE C/ Cervantes, 40 - Ático D, Las Rozas de Madrid, Madrid (28231).They may also exercise ARCOP rights by email at: info@panels.app

9.6. External links

As a service to our visitors, our website may include hyperlinks to other websites not operated or controlled by the Platform. Therefore, PANELS STORE does not guarantee nor is it responsible for the legality, reliability, usefulness, accuracy, or timeliness of the content or privacy practices of such external sites.

Before providing personal information to websites external to PANELS STORE, please note that their privacy practices may differ from ours.
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The sole purpose of such links is to provide users with the option to access them and learn more about our work. PANELS STORE does not offer or commercialize the information, content, and services available on linked websites, nor does it approve, monitor, or control in any way their content or services. PANELS STORE accepts no liability for any consequences arising from access to such links.

9.7. Modification of the privacy policy

PANELS STORE reserves the right to amend this Privacy Policy at its own discretion, due to changes in legislation, case law, or decisions of the Spanish Data Protection Agency.

Any changes to the Privacy Policy will be published at least ten days prior to their effective application. Use of the website after such modifications will imply acceptance of the updated policy.

9.8. Data controller and data processors

The data controller is PANELS STORE. As for third-party data processors: PANELS STORE has contracted hosting services from Supabase, Inc., a Delaware corporation with offices located at 970 Toa Payoh North #07-04, Singapore 318992.

Tracking sources used on this site: Google (Analytics).

The website also analyzes user preferences, demographic characteristics, traffic patterns, and other aggregated information to better understand our audience and their needs. Tracking user preferences also helps us display more relevant advertisements.

Users and, in general, any individual or legal entity, may create a hyperlink or technical linking device (e.g., links or buttons) from their website to the Platform (the \"Hyperlink\"). The creation of a Hyperlink shall in no case imply the existence of a relationship between the Platform and the owner of the site on which the Hyperlink is established, nor the acceptance or endorsement by the Platform of its content or services. In all cases, the Platform reserves the right to prohibit or disable any Hyperlink to the Website at any time.

9.9. Don’t want to receive information from us or want to revoke your consent?

Pursuant to Law 34\/2002, of June 11, on Information Society Services and Electronic Commerce, you may object to the use of your information for advertising, market research, or satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).

To do so, please send an email to: info@panels.app

If you have received advertising via email, you may also opt out directly via the link included in the email, following the instructions provided. Another simple option is to log into your user account and adjust your notification preferences.

Please note that our systems may require up to 48 hours to fully process your request, during which time you may still receive messages.

In regard to managing your data linked to PANELS STORE’s social media profiles, the exercise of access rights depends on the functionalities of each network and their capacity to allow access to user profile data. For access and rectification rights, we advise that these can only be fulfilled in relation to information under PANELS STORE’s direct control.

You may stop interacting with, following, or receiving updates from PANELS STORE’s social media profiles, delete any unwanted content, or restrict who can view your content via each network’s privacy controls. PANELS STORE encourages users to become familiar with the terms of use of each platform before engaging with them.

Facebook: https: www.facebook.com/help/323540651073243

Google: http:www.google.es/intl/es/policies/privacy/

Twitter: https: twitter.com/privacy

9.10. Acceptance and Consent The User declares that they have been informed of the conditions regarding the protection of personal data and accepts and consents to the processing of their data by PANELS STORE in the manner and for the purposes stated in this legal notice.

10. Modifications to the Terms and Conditions 10.1. The Platform reserves the right to modify these Terms and Conditions at any time. Changes will take effect upon their publication on the Platform.

10.2. Continued use of the Platform after the modification of the Terms and Conditions shall constitute acceptance of such modifications.

11. Applicable Law and Jurisdiction

11.1. These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of Spain.

11.2. Any dispute arising in relation to these Terms and Conditions shall be submitted to the competent courts of Madrid.

12. Contact

For any inquiries regarding these Terms and Conditions, users may contact info@panels.app

2025 Produkt Software Engineering

All rights reserved